How PlanetRent keeps your tenants happy and well informed
Mary-Anne Bowring 20/12/2019
2419
How Does PlanetRent Keep Your Tenants Happy & Aware?
Good relationships between landlords and tenants almost always come down to good communication. Tenants need as much information as possible, and PlanetRent is here to help. If both parties know what is expected of them, they are more likely to fulfill their obligations. A recent National Landlords Association (NLA) survey found that four out of five tenants want better information about their rights, responsibilities, and the rental process. Without clear communication, misunderstandings can lead to disputes that could have been avoided. That’s where PlanetRent steps in, ensuring a smooth and transparent rental experience.
Simplifying Tenant Communication
PlanetRent provides tenants with a high-quality rental experience by keeping them informed every step of the way. Whether you have multiple properties managed by different agents, our tenant portal ensures consistency and professionalism.
A Seamless Move-In Process
With PlanetRent, tenants can easily complete their move-in requirements online, including:
- Paying initial rent and deposit
- Entering reference information
- E-signing and storing contracts
This digital approach makes the move-in process stress-free and efficient.
Hassle-Free Rent Payments
Late payments and confusion over rent schedules can strain landlord-tenant relationships. PlanetRent simplifies this with direct debit rent payments, ensuring tenants always pay on time.
Easy Access to Important Documents
Tenants can find essential property documents in one place, including:
- Boiler service agreements
- Utility and meter details
- Floor plans and property photos
This transparency helps tenants feel more in control of their rental home.
Smooth Repair and Maintenance Management
Logging repairs, tracking progress, and rating contractors has never been easier. Tenants can report maintenance issues through the app, ensuring landlords and agents respond promptly.
A Smarter Way to Manage Rentals
For landlords, PlanetRent centralizes tenant records, rent collection, service agreements, and maintenance tracking. A happy tenant is more likely to stay longer, pay on time, and be easier to manage. By using PlanetRent, you treat tenants as valued customers, creating a positive rental experience. Download the app today and take the stress out of property management. PlanetRent is brought to you by The Ringley Group, with over 20 years of expertise in managing thousands of properties.
Planetrent Properties
info@planetrent.co.uk
0208 0599 550 (for sales)
Under Offer: This term applies to a property where the landlord is considering an offer but remains on the market. It implies that further offers may still be considered until the landlord formally accepts or declines the current offer.
Let Agreed: This term indicates that a landlord has provisionally agreed to enter into a rental agreement with a prospective tenant, pending additional checks and referencing. It doesn't require the prospective tenant to have paid a holding deposit.
Let: This term signifies an established binding rental agreement between the landlord and tenant.
For both lettings and sales, the guidance addresses additional terms:
New On The Market: This term is used for a property not advertised since its last sale or rental. It should only be used for a brief period.
New Instruction: It applies to a property assigned to an agent for marketing recently, even if it was previously listed with another agent without being sold or rented.
New and Exclusive: This term refers to a property that is either new on the market or a new instruction, exclusively available through a specific agent or portal.
New Method of Sale/Let: This term is used when a property is being marketed for sale or rent using an alternative approach to the original advertisement, such as transitioning to an auction or sealed bid.
Reduced: This term indicates that a property's price has recently been reduced. The reduction should be genuine and comply with the Chartered Trading Standards Institute's guidelines on pricing practices.