How Planet Rent keeps disputes to a minimum
Mary-Anne Bowring 05/02/2021
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Tenant Disputes on the Rise
New research from Decorus for Sage, spotted in Landlord Today, reveals that more tenancies now end in disputes raised by tenants rather than landlords. This is often due to a lack of clear understanding between both parties regarding their responsibilities. The most common issue? The level of cleanliness expected when tenants move out.
Deposit Disputes Are Decreasing – But Not by Much
While the number of disputes between landlords and tenants over deposits has slightly declined, they remain a significant issue. In 2019-2020, there were 34,993 disputes, down from 35,513 the previous year. Although fewer tenancies end in disputes, thousands still do.
The Top Causes of Disputes
So, what are landlords and tenants arguing about? Cleaning remains the number one issue, accounting for 42% of disputes in 2019-2020, according to The Dispute Service. Property damage follows closely at 41%, while disagreements over redecorating requirements cause 39% of disputes. Gardening and rent arrears also play a role, although rent arrears only account for 14% of disputes—something that could change in the future.
The Root of the Problem
One major issue is the lack of clarity in expectations. Many landlords fail to clearly communicate how the property should be left at the end of a tenancy. Additionally, inadequate documentation of the property’s condition at the start of a tenancy means there is often no evidence to support either party’s claims.
How PlanetRent Provides a Solution
At Ringley, we believe we have the answer. Our automated lettings platform, PlanetRent, features an inventory tool that makes listing contents simple. Landlords can easily share photos and videos with tenants, ensuring the property's condition is well-documented from the beginning. The platform also simplifies check-in and check-out, while securely generating and sharing all tenancy documents.
Reduce Stress and Avoid Costly Disputes
Disputes can be expensive and stressful for both landlords and tenants. By using PlanetRent, landlords can create transparency and prevent misunderstandings before they arise. Take a look at PlanetRent today and make your next lettings experience hassle-free!
Planetrent Properties
info@planetrent.co.uk
0208 0599 550 (for sales)
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